How do I upload funds?
Click on the "Deposit Funds" tab - select your preferred method of payment - complete the necessary fields - select the amount to deposit - click "Continue". These funds will automatically be uploaded to your e-wallet, which can be viewed under "My Status" - "Balance".
How much is the minimum deposit?
The minimum amount you can deposit at one time is GBP£5.00 / EUR€5.00 / USD$5.00.
How do I withdraw funds?
Click on the "My Account" tab - select from the sub-menu "Withdraw Funds" - select your preferred withdrawal method (this will be displayed as your preferred card when depositing funds) - enter the amount you wish to withdraw (minimum amount £10.00) - enter your chosen password and click "Continue" to proceed with transaction.
How much money can I withdraw from my account?
There is no limit on the amount of money you can withdraw from your account. There is a minimum withdrawal amount, which is GBP£10.00 / EUR€10.00 / USD$10.00.
Is there a charge for withdrawing my money?
The withdrawal charge is: GBP£1.50 / EUR€2.00 / USD$2.00
How do I play a game?
Click on the "Play Games" tab - select a game of your choice - select an entry fee - the computer will then automatically match you up with another opponent who has selected to play the same game for the same entry fee.
How do I challenge my registered friends?
Click on the "Play Games" tab - select a game of your choice - enter the person you wish to challenge into the "Find Opponent Field" and click on "Search" - then select from the displayed members.
How can I enter tournaments?
To enter a tournament, you have to have a current uVme account. You click on the "Play Games" screen and select the game you wish to play. Then select the tournament from the list displayed on the "Game Select" screen. Each tournament has different entry fees, and there are also free tournaments that you can play.
Where can I see my results?
Click on the "Play Games" tab - your recent results are listed below "Game Results". Click on a specific game to display your results for that game.
How do I change my "Avatar"?
Click on "My Account" - select "Edit My Profile" - select "Gender" - then using the sliding scale below, select your preferred Avatar - press "Save Changes" - please allow time for your Avatar to upload onto your site.
What are the minimum system requirements?
Browsers Internet Explorer IE 5.01, 6, 7 etc Firefox, Opera and other plugin-based browsers. Flash enabled Javascript enabled Cookies enabled Broadband Required Windows 2.0 GHz Pentium-class processor or better 512MB of RAM 32MB video RAM Windows 2000 Service Pack 4, XP Service Pack 2; Vista Macintosh 1 GHz G4 processor or better 256 MB Ram 16MB video RAM Mac OS X 10.2 or later
Which countries are serviced?
United Kingdom,United States, Canada, Germany, France, Ireland, Spain, Afghanistan, Albania, Algeria ,American Samoa, Andorra, Angola ,Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Oc Terr, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cook Islands, Colombia, Comoros, Congo, Cook Islands, Costa Rica, Cote D'Ivoire, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador,Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, Metropolitan, French Guiana, French Polynesia, French Southern Ter, Gabon, Gambia, Georgia,Ghana, Gibraltar,Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran (Islamic Rep of), Iraq, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Korea, Dem Peoples Rep, Korea, Republic of Kuwait, Kyrgyzstan, Laos Peoples Dem Rep, Latvia, Lebanon, Lesotho, Liberia, Libyan Arab Jamahiriya, Liechtenstein, Lithuania, Luxembourg, Macao, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia,
Fed States of Moldova,
Republic of Monaco, Mongolia, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, Russian Federation, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Seychelles, Sierra Leone,Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia, Sri Lanka, St. Helena, St. Pierre and Miquelon, Sudan, Suriname, Swaziland, Sweden, Switzerland, Syrian Arab Republic, Taiwan, Tajikista,n Tanzania, Thailand, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, Uruguay, Uzbekistan, Vanuatu, Vatican City State, Venezuela, Viet Nam, Virgin Islands (British),Virgin Islands (U.S.), Wallis and Futuna Islands, Western Sahara, Yemen, Yugoslavia, Zaire, Zambia, Zimbabwe...
Fair Play Policy.
Our Fair Play Policy will ensure that when you play in a uVme Tournament which randomly matches you against another player, you will by matched against a play of a similar skill level. After each game, your skill ranking is adjusted based on your results and the number of times you played the game, plus some other factors. So if you’re new to uVme and our games, there is still a good chance you’ll win.
Why does my e-wallet not display my current winnings immediately?
Please allow time for your e-wallet to update and display any winnings, which you can view from "My Statement" - under "My Account".
Where can I view my recent transactions?
All money transactions can be viewed under "My Statement" - this can be found under "My Account". What happens if I send a challenge and my friend is not online? Your challenge will wait until they come online, and will expire after a period of 12 hours.
